AOL Desktop Gold Error Code 137 is a technical error that usually occurs when there is a problem while installing or updating the program. This error is usually accompanied by a message that says “ERR_NAME_RESOLUTION_FAILED”.
If the error occurs many times and it starts affecting your work you should contact AOL Gold support and check with an expert to get a permanent solution. You can also go through this blog to get some basic troubleshooting solutions to try and overcome the issue.
Solutions to Fix AOL Desktop Gold 137 Error
Solution 1: Update AOL Desktop Gold
The best and most efficient way to solve Error 137 is to update your AOL Desktop Gold software and then restart the system. You can refer to the steps below to update AOL Desktop Gold.
Step 1: Launch AOL Desktop Gold on your computer.
Step 2: Sign in with your AOL Gold username and password.
Step 3: Go to the top menu bar and click the ‘Help’ option.
Step 4: Click on ‘About AOL’ and look for the ‘Revision 11. x. Xxx’ or higher message.
If you see the message then you are using the most updated version of AOL Desktop Gold and will continue to get updates automatically. If the message is not visible you can contact AOL support and ask for help.
Solution 2: Uninstall AOL Gold and then Reinstall
If you find that you cannot update the program, another solution is to uninstall the software and then download AOL Desktop Gold once again. You can follow the instructions below to uninstall AOL Gold:
Step 1: Go to the search box on the taskbar and type ‘Control Panel.’
Step 2: Click on the ‘Control Panel’ option from the search results.
Step 3: Select ‘Programs’ and go to the ‘Programs and Features’ section.
Step 4: Press and hold the AOL Desktop Gold icon and select Uninstall.
Step 5: Follow the directions on the screen and complete the process to remove AOL Gold.
Once you successfully uninstall the program you can visit the official AOL webpage and then download the program once again. If you encounter any error while downloading or installing the software you can call the AOL phone number and ask for technical assistance. Experts are available 24 hours a day to help you with any error you may encounter.