AOL Desktop Gold is the perfect browsing tool because it allows you to access all your AOL services in one place. However, there are times when users encounter technical errors after they download AOL Gold Desktop Software and run it on their devices. One of the most common technical issues is that the browser crashes without warning. This blog will give you an overview of what needs to be done to fix the browser crashing issue in AOL Desktop Gold.
Solutions to fix Browser Crashing Issue in AOL Desktop Gold
Solution 1: Install AOL Desktop Gold Again
The most efficient solution to fix browser issues is to remove the software and then install AOL Gold once again. You can refer to the steps below to reinstall the software:
Step 1: Visit the AOL website and download the latest version,
Step 2: Click on the File Explorer icon on your desktop taskbar.
Step 3: Go to the Downloads folder and look for the latest downloads.
Step 4: Double click the Install AOL Desktop file and proceed.
Step 5: Click Run and then press ‘Install Now’ to get the most updated version.
It is important to note that the steps to download AOL Gold Desktop Software may differ according to your membership status. You can contact customer care if you need assistance with the AOL installation process.
Solution 2: Clear the Browser Cache
One of the main reasons why your browser crashes is because there are too many files stored in the cache. You can refer to the steps below to clear the cache and fix the issue:
Step 1: Open AOL Desktop Gold and click the ‘Edit’ option at the top
Step 2: Look for the option that says ‘Footprints to Clear.’
Step 3: Click the box next to ‘Browser Cache’ to clear the browser files.
Step 4: Once you clear the file you can uncheck the Browser cache box and then restart AOL Gold.
In case the error persists even after you clear the cache then it possible you will need a more advanced solution to resolve the issue. You can call the customer care number and speak to an expert to learn what you need to do to fix your AOL Desktop Gold software so that you can carry on browsing the web.