Since email technology is such an integral part of the way people communicate, even a small email error in your AOL Gold software can be quite frustrating. Email problems, such as unable to send an email or unable to download attachments, are generally caused because of network errors or installation issues. When you install AOL Gold on your computer, you need to make sure you follow the correct steps. If the installation process is correct, but you still encounter errors, then you will need to find some other way to troubleshoot the problem. This blog will give you a general overview of what you can do to fix email errors in AOL Desktop Gold.
Steps to fix Email Error in AOL Gold Software
Whenever you encounter any email error in AOL Desktop Gold, it will help a lot if you can identify the cause of the error. However, in case you are not sure why the error occurred, you can follow the basic troubleshooting steps given below to try and fix the problem:
Step 1: Restart your computer: Simple, but efficient; restarting your device will help to clear the internal memory (RAM) and fix the email error.
Step 2: Clear the Browser Cache: The temporary files stored on your browser may cause AOL to crash. You can clear the cache to fix the error.
Step 3: Update the browser: If the browser you are using is outdated, you’ll need to update it and then log in to AOL Mail once again.
Step 4: Use a new browser: If you find that the error persists even after you update the browser, you should access AOL Mail from a different browser.
Step 5: Disable firewall: Temporarily turning it off the firewall can help to determine the cause of the email error in AOL Gold Software.
Step 6: Disable pop-up blocking software: Your pop-up blocking software can sometimes interfere with your AOL account. It would be best if you considered temporarily disabling the software to fix the email problem.
If the email error persists after implementing all of the steps mentioned above, your best bet is to download AOL Gold once again and then try to access your email account. You can call the AOL customer care number and speak to a certified expert to learn how to download the software. You can also ask for assistance to implement more advanced solutions so that you can fix the AOL email error in no time.